Who We Are
Build Your Legacy LLC d/b/a Your Legacy University is a U.S.-based coaching, mentorship, and education company that helps individuals launch and grow online courses, digital programs, and automated business systems. Our business is legally registered in the State of Florida.
Contact Information
Build Your Legacy LLC
1200 Brickell Avenue, Suite 1950 #IP 1228
Miami, FL 33131, United States
buildyourlegacythisyear@gmail.comInformation We Collect
A. Personal Identification Information
- Full legal name (first and last name)
- Email address
- Phone number (mobile and/or landline)
- Mailing address
- Date of birth (when required for age verification)
- Government-issued identification (for high-ticket enrollment verification only)
B. Financial and Billing Information
- Credit/debit card information (processed securely through our payment provider; we do not store full card numbers)
- Billing address
- Payment history and transaction records
- Bank account information (for refund processing only)
C. Account and Platform Data
- Login credentials (username and encrypted password)
- Profile preferences and settings
- Course progress and completion data
- Platform usage patterns and activity logs
- Support tickets and communication history
D. Communication and Coaching Data
- Messages sent through our platform's direct messaging system
- Notes and information shared during sales calls, intake forms, or coaching sessions
- Feedback, testimonials, and reviews you provide
- Records of phone calls (which may be recorded for quality and training purposes)
E. Technical and Device Information
- IP address and approximate geographic location
- Device type, model, and operating system
- Browser type and version
- Session activity, page views, and click patterns
- Referral source and advertising attribution data
- Cookies and similar tracking technologies
F. Third-Party Platform Data
- Information from Facebook, Instagram, or Meta platforms when you submit forms through their advertising systems
- Data from integrated third-party services you choose to connect (e.g., calendar systems, email providers)
G. Live Demo Access Data
When you request access to one of our public platform demonstrations, we collect your name and work email. You may also provide your business name and role. A phone number is collected only when you separately request a callback from a platform advisor.
- The demonstration brand may be fictional, but Your Legacy University is the organisation collecting and controlling the information
- We record the source of the request, date and time, campaign attribution, and the version of the terms and privacy notice acknowledged
- If you request a callback, we record the wording, version, date, and time of that permission
- No password is requested or stored for public demonstration access
AI Voice Agent Data Collection & Disclosure
A. Nature of AI Interaction
- You are interacting with an artificial intelligence system, not a human being
- AI responses are generated algorithmically and may not always be accurate, complete, or appropriate for your specific situation
- The AI voice agent is designed to simulate human-like conversation but is not a substitute for professional advice
- AI technology is continuously evolving; system behavior may change over time
B. Data Collected by AI Voice Agents
When you interact with our AI voice agents, we may collect: contact information (name, email, phone number), scheduling preferences, voice recordings and transcripts of your conversation, conversation metadata (duration, timestamps, interaction patterns), and inferred information such as topics discussed, intent signals, and sentiment analysis.
C. AI Data Usage
- Processing and confirming your appointment bookings
- Improving AI response quality and accuracy
- Training and enhancing our AI systems
- Quality assurance and service improvement
- Compliance with legal obligations
- Fraud prevention and security monitoring
D. AI Limitations & Disclaimers
- AI-generated responses should not be considered professional, legal, financial, medical, or tax advice
- We are not liable for any decisions made based on AI-provided information
- AI systems may experience errors, inaccuracies, or unexpected behavior
- You should verify any important information with a qualified human professional
- AI conversations may be monitored, recorded, and used for training purposes
E. Third-Party AI Providers
Our AI voice agents are powered by third-party technology providers including ElevenLabs. By using our AI services, your data may be processed by these third-party providers in accordance with their respective privacy policies. We select AI providers that maintain appropriate security and privacy standards, but we cannot guarantee or be held liable for their data practices.
Optional Financial Pre-Qualification Disclosure
Our AI voice agent may ask for your approximate credit score range as an entirely optional step after booking your strategy call.
A. Purpose of Collection
- This information is collected solely to prepare personalized financing options for discussion during your scheduled call
- We offer financing options to make our platform building services accessible
- This helps our team prepare relevant information before your call to save time
B. Voluntary Nature
C. Data Handling
- Credit score ranges are stored securely with encryption
- This information is only accessible to authorized team members preparing for your call
- We will never share this information with third parties without your explicit written consent
- This information is not used to run credit checks or hard inquiries
- This information does not affect your actual credit score in any way
- You may request deletion of this information at any time
D. No Credit Decisions
We are not a financial institution, lender, or credit reporting agency. We do not make lending decisions, report to credit bureaus, access your actual credit report, or perform soft or hard credit inquiries.
Mobile App Subscription & Coaching Services
A. App Subscription — Billed Through the App Store
The Your Legacy University mobile app is available on the Google Play Store and Apple App Store for $27.00 USD per month. Subscriptions initiated through the Google Play Store are billed directly by Google in accordance with Google Play's billing terms and conditions. Subscriptions through the Apple App Store are billed directly by Apple.
- We do not process app store subscription payments directly — all billing is managed by Google or Apple
- To manage, pause, or cancel your app subscription, you must do so through your Google Play or Apple ID account settings
- Refund requests for app store subscriptions are handled by Google or Apple, not by Your Legacy University
- Your subscription renews automatically each month until cancelled through the app store
B. What Your $27/Month App Subscription Includes
- Access to all video course modules inside the YLU mobile app
- Community feed — posts, comments, and reactions
- Resource library — scripts, templates, and downloadable files
- AI Assistant — powered by the YLU coaching framework
- 1-on-1 booking access (links to a free strategy call — this call itself is free)
The app subscription does not include enrolment in any paid coaching programme, done-for-you services, or high-ticket mentorship engagement.
C. Coaching Programmes — Separate Professional Services (Not App Store Purchases)
Your Legacy University offers optional professional coaching programmes, group mentorship, and advisory services. These are real-world professional services that are entirely separate from your app subscription.
- Coaching is offered as an optional professional service — you are never required to purchase it
- Any coaching investment is discussed and agreed upon privately during a dedicated consultation call
- Coaching transactions are processed through our own payment systems, not through any app store
- Coaching agreements are separate legal contracts independent of your app subscription
D. The Clear Distinction — Two Separate Products
App Subscription · $27/month
Billed by Google Play or Apple. Managed through your app store account. Provides access to digital learning content inside the mobile app.
Coaching Programme · Separate Professional Service
Offered independently. Purchased through a private consultation outside the app. Governed by a separate coaching agreement. Has nothing to do with the app store.
E. Please Read All Policies Before Investing
We strongly encourage all users and prospective clients to read this Privacy Policy and our Terms & Conditions in full before making any purchasing decision — whether for the app subscription or for any coaching programme. If you are ever unclear about what you are purchasing or how billing works, please contact us before completing any transaction.
- App store billing questions: contact Google Play or Apple support directly
- Coaching programme questions: contact us at john@yourlegacyco.com
- General questions: buildyourlegacythisyear@gmail.com
Consent & Communication
Providing contact details to access a public demonstration does not by itself grant permission for marketing phone calls, SMS messages, or unrelated promotional communication.
Requested Callbacks
If you separately tick the callback option and provide a phone number, you give Your Legacy University permission to call you about whether the demonstrated platform may fit your business. The callback option is voluntary, is not required for demo access, and can be withdrawn at any time.
Marketing Communication
Where marketing consent is required, we will request it through a clear, separate affirmative choice. We will not treat acceptance of general terms, access to a demonstration, or silence as marketing consent.
Service Communication
We may still send communications necessary to respond to a request you initiated, provide an account or service, protect platform security, or meet legal obligations.
Opt-Out Rights
If you no longer wish to be contacted, you may:
- Unsubscribe from emails by clicking the 'unsubscribe' link in any email
- Reply 'STOP' to any SMS message to cease text communications
- Contact our team directly at buildyourlegacythisyear@gmail.com
- Request removal through our platform settings
Upon receiving your opt-out request, we will immediately cease marketing communication across all channels. Note that transactional communications related to your account may still be sent.
How We Use Your Information
- Respond to inquiries and provide program information
- Process applications and determine program eligibility
- Deliver onboarding, coaching, and mentorship services
- Schedule and conduct calls, meetings, and coaching sessions
- Process payments and manage subscriptions
- Provide customer support and resolve issues
- Improve our advertising, outreach, and client experience
- Personalize your platform experience and content recommendations
- Send marketing communications (with your consent)
- Conduct research and analytics to improve our services
- Detect, prevent, and address fraud, security issues, or technical problems
- Enforce our Terms of Service and protect our legal rights
- Comply with applicable laws, regulations, and legal processes
Data Security & Protection
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Access Controls: Access to personal data is limited to authorized personnel only
- Secure Infrastructure: Our platform is hosted on secure, enterprise-grade servers
- Payment Security: All payment processing is handled by PCI-DSS compliant payment processors
- Regular Audits: We conduct periodic security assessments and vulnerability testing
- Employee Training: All team members are trained on data privacy and security best practices
Third-Party Services & Data Sharing
A. Service Providers
- Payment Processing: Secure payment handling services
- AI Services: ElevenLabs for voice AI functionality
- Scheduling: Cal.com for appointment booking
- Email Services: Email marketing and transactional email providers
- Analytics: Google Analytics and similar services for usage analysis
- Customer Support: Help desk and CRM platforms
- Cloud Storage: Secure data storage providers
B. Advertising Platforms
When submitting a form through Facebook, Instagram, or other Meta platforms, you are also agreeing to their respective terms, privacy policy, and data sharing practices. BuildYourLegacy LLC is not affiliated with Facebook, Meta, Google, or any other advertising platform. Data submitted through Meta lead forms is used internally and never sold.
C. Legal Requirements
We may disclose your information if required by law, valid legal processes (subpoenas, court orders), requests from law enforcement or government agencies, or to protect our legal rights, property, or safety.
D. Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of the transaction.
Cookies & Tracking Technologies
- Essential Cookies: Required for the platform to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to track advertising effectiveness and deliver relevant ads
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your jurisdiction. By using our services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland: We implement appropriate safeguards for international transfers, including Standard Contractual Clauses where required.
Your Rights & Choices
A. General Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Request your data in a machine-readable format
- Restriction: Request limitation of how we process your data
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent for optional data collection at any time
B. California Residents (CCPA/CPRA)
- Right to know what personal information is collected, used, and shared
- Right to delete personal information
- Right to opt-out of the sale or sharing of personal information
- Right to non-discrimination for exercising privacy rights
- Right to correct inaccurate personal information
- Right to limit use of sensitive personal information
C. European Users (GDPR)
Users in the EEA have rights under the General Data Protection Regulation (GDPR), including all the rights listed above plus the right to lodge a complaint with your local data protection authority.
Children's Privacy
Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a minor, please contact us immediately at buildyourlegacythisyear@gmail.com.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (tax records, regulatory requirements)
- Resolve disputes and enforce our agreements
- Maintain business records for audit purposes
After the retention period expires, we will securely delete or anonymize your information unless retention is required by law.
Limitation of Liability & Disclaimers
A. No Guarantee of Results
Your Legacy University is a coaching and mentorship program. We provide education, training, resources, and guidance. We make NO guarantees regarding income, business success, or specific results. Your results depend entirely on your own effort, dedication, market conditions, and numerous other factors beyond our control.
B. Educational Services Only
All information, coaching, and materials provided are for educational purposes only and should not be construed as legal advice, financial or investment advice, tax advice, medical or health advice, or professional licensing or certification.
C. Limitation of Liability
- BuildYourLegacy LLC and its officers, directors, employees, agents, coaches, and affiliates shall NOT be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability to you for all claims shall not exceed the amount you paid to us in the twelve (12) months preceding the claim
- We are not liable for any loss of profits, revenue, data, business opportunities, or goodwill
- We are not responsible for actions of third-party service providers, AI systems, or external platforms
D. AI System Disclaimers
- AI voice agents and automated systems may produce errors, inaccuracies, or inappropriate responses
- We are not liable for any decisions made based on AI-generated information
- AI systems are provided 'as is' without warranties of any kind
- We do not guarantee continuous, uninterrupted access to AI services
E. Indemnification
You agree to indemnify, defend, and hold harmless BuildYourLegacy LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses arising from your use of our services, violation of this Privacy Policy or our Terms of Service, violation of any third-party rights, or any content you submit or transmit through our services.
Dispute Resolution & Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Arbitration Agreement
Any dispute, controversy, or claim arising out of or relating to this Privacy Policy shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The place of arbitration shall be Miami, Florida. The arbitration shall be conducted in English.
Class Action Waiver
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a new "Last Updated" date. For material changes, we may also provide additional notice such as email notification or a prominent notice on our website.
Your continued use of our services after any updates constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
Contact Us
For questions about this Privacy Policy, to exercise your data rights, or to file a complaint, please contact us:
Build Your Legacy LLC d/b/a Your Legacy University
1200 Brickell Avenue, Suite 1950 #IP 1228
Miami, FL 33131, United States
buildyourlegacythisyear@gmail.comSubject Line: Privacy Request
We aim to respond to all legitimate requests within 30 days.